Frequently Asked Questions
Everything you need to know about our botanical rituals, booking process, and skin-wellness philosophy.
How do I prepare for my first appointment?
We recommend arriving a few minutes early to settle in. Please bring a list of any current skincare products you are using so our experts can tailor the botanical blends to your specific needs.
What makes your botanical formulas different?
Our remedies are hand-blended in-house using organic, sustainably sourced botanicals. We prioritize bio-available ingredients that work in harmony with your skin's natural rhythms rather than harsh synthetic alternatives.
Do you offer consultations for specific skin concerns?
Yes, every treatment begins with a brief skin analysis. For more intensive needs, we offer dedicated consultation sessions to build a long-term radiance plan for your skin.
What is your cancellation policy?
We kindly ask for 24 hours' notice for any cancellations or rescheduling to allow other guests to enjoy our sanctuary. Appointments cancelled within this window may be subject to a fee.
Are your products suitable for sensitive skin?
Absolutely. We specialize in soothing, nutrient-dense formulas. During your visit, we can perform a patch test to ensure the chosen botanical blend is perfectly suited for your sensitivity level.
Still have questions?
Our team is here to guide you toward your most vibrant self. Reach out and we will get back to you shortly.